FAQs

  • What is The Silo Package-Free Pantry?
    • We are a low-waste, bulk food delivery service in the San Francisco Bay Area specializing in dry, organic, and locally-grown foods. We used to serve farmers markets in Marin and Sonoma counties and have since moved to a contact-free delivery based system once COVID-19 lockdowns were in place. We also expanded our product line to include locally grown organic produce, bread, coffee and tea.  And, we’re expanding our options all the time!  Want to see something specific?  Contact us and request it!
  • Where do you deliver?
    • We serve a large part of the SF Bay Area (Sunnyvale to Santa Rosa along Highway 101/280 and Milpitas to Richmond along the 880/580).  Please contact us if you are uncertain of our service area.
  • What days do you deliver?
    • General delivery days are Sundays. We also deliver mid-week if we have the demand.
    • Notes:
      • Produce is currently only available on Sundays.
  • How does it work?
    • Bulk food items (beans, grains, flour, nuts) are priced per pound and delivered to your door packaged into compostable, 100% recycled kraft paper bags and taped with paper packaging tape.
    • Produce items are generally placed directly into the delivery box, although some items may come in a paper bag. 
    • All deliveries are made in used cardboard boxes that we acquire anywhere we can, including from customers. We always take boxes back to be reused if they are in good condition!  Do you have boxes to donate instead of throwing in the recycling bin?  We’ll take them, sanitize them, and reuse them!
    • If you have any trouble at checkout:
      • Check to ensure you have met the $35 minimum order requirement.
      • Contact us!  
        Email: thesilopantry@gmail.com  Call or text: (650) 644-9771
      • We can always take your order over the phone!
  • How do you prevent cross-contamination for those with certain food allergies?
    • Each product is stored in it's own bin with a secure lid.
    • We use dedicated scoops and funnels for each product type.
    • All items are packaged in a facility that contains nuts, wheat, soy, and dairy.
    • For those with severe food allergies, please contact us before purchasing.